We offer FREE Domestic Priority Shipping (2-4 business days) on orders totaling (before tax) $100 or over from the Maker. A flat $9.95 fee applies for orders under $100.
Yes we do
International Shipping is $40 per MAKER and ships through International Air (typically 6-10 business days).
There is FREE International shipping on orders over $500 from the same Maker.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
The customer is responsible for paying duties and taxes on products shipped internationally.
Maker accepts returns on regular priced items that meet the following requirements:
1. Return is initiated and mailed back by the customer within 7 days of delivery date. 2. The item(s) is new, unused, unworn, unwashed and in original packaging with tags attached.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Returns and exchanges should be shipped back to the Maker, contact us via email if you need their physical address to make a return.
Returns are always refunded in US Dollars.
You should get an automatic confirmation we received your order almost immediately and another email a day or two later from the Maker confirming availability of the product and size you have requested.
Each Maker has their own specific guidelines in regards to fit. Please see these guidelines on each specific product page.
If you leave your email address in the “Out of Stock” notification pop-up we will notify you when this item is back in stock.
Maker searches the globe to assemble the best group of artisans, designers and independent manufactures in the world, then curates a selection of goods with a sophisticated perspective in an effort to connect creators with curators and consumers.
From artisan ateliers to you, every purchase you make comes directly through the Maker themselves. Often the packages you receive are packed and wrapped by the person who made it, Maker goods always come directly from the Makers themselves, never through a brand or boutique.
Chocolate should be kept in a cool, dry place to keep it happy. We do not recommend refrigerating the fine quality chocolates we offer. For optimal pleasure, please enjoy within 10 days of receipt, and let us know what you think.